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Palms LC Policies

Refund Policy

The Palms Lacrosse Club does not offer refunds after team rosters have been set. Once you accept the invitation to be in the program, the team is relying on your player's commitment and your family's support of that commitment. 

Attendance Policy

The Palms Lacrosse Club Coaches spend a lot of time designing practice plans that reflect our Player Development Model. These practices rely on the full participation on the team. 

Valid Excuses for Missing Practices: 

  • Sick: Please let us know ASAP by emailing director@palmslacrosse.com;
  • Conflicts communicated in advance of the Season: For urgent and important family/ school/ extracurricular activities, please communicate the dates of missed practices in advance of the season by 
  • Sick: Please let us know ASAP by emailing director@palmslacrosse.com;
  • Conflicts communicated in advance of the Season: For urgent and important family/ school/ extracurricular activities, please communicate the dates of missed practices in advance of the season by emailing director@palmslacrosse.com.

In-Valid Excuses for Missing Practices: 

  • Poor Time Management: We are going to hold your player accountable as he/she would be held accountable on a College Lacrosse team. Players are expected to plan out homework, studying, etc in order to have time for school (super important) AND practice. This is completely possible with time management and planning.
  • Poor Planning: Players are expected to be responsible for finding their transportation to practice. Whether that's a parent, teammate, or a friend, players should make a plan to be at each practice. Need help with carpooling? We are happy to help (as we are a resource here too!), email: director@palmslacrosse.com.

Playing on the Palms + Another Club Team

We are supportive of your players wants, needs, and goals in the sport. For some players, this is playing as much lacrosse as possible. 

When it's okay to play on Palms + Another Team: 

  • There are no conflicts in tournaments / there are little (less than 2 practices) to no conflicts in practices 
  • The player is being a good teammate (see below Family Agreement for definition of "Good Teammate") to both teams they are on

When it becomes an Issue: 

  • There are no conflicts in tournaments / there are little (less than 2 practices) to no conflicts in practices
  • If the player violates the "Good Teammate" clause of the Family Agreement

Family Agreement: Requirement for Palms Players and Family Members

This Agreement is intended to clearly outline expectations for the Palms Lacrosse Club community. Outlining the below policies, procedures, and program allows the Program to align best with each family involved:

Expectations from the Player:

Palms Lacrosse Club players acknowledge and live by the core values of the Program:
Leadership: Players lead by example on the field and off the field in our communities.
Effort: Players come to the field ready to put in the effort to drive the team and ourselves to success.
Passion: Players love the sport, our teammates, and our communities. Players acknowledge that there will be adversity in the sport, and players overcome this adversity with the support of their team.
Integrity: Players represent themselves with the highest level of integrity on and off the field. Players understand that we can only control how we react to any situation.
Accountability: Players hold our teammates, coaches, and communities accountable to be the best versions of ourselves.

Players are â??Good Teammatesâ?? 100% of the time.
A â??Good Teammateâ?? is defined as:

  • Raising the level of play: Good Teammates come to practice ready to contribute, give 100% effort, and hold teammates accountable to their goals. When a player raises the level of play, he/she comes to practice early and is warmed up (sticks and body) before Coach steps on the field.

  • Speaking Positively: Good Teammates speak positively and â??pump upâ?? teammates and themselves both on and off the field. Good Teammates do not waste time trash talking opponents or officials, instead they focus on what they can control.
    **This goes for both on the field, off the field, through communication (texting, messaging), and on social media.

  • Respecting Coaches and Teammates: Good Teammates understand that the Coaches are investing time into themselves and the team. When Coaches are talking, Good Teammates listen and lead by example for their teammates. Good Teammates respect other teammatesâ?? goals and property.

Expectations from the Parents:

Palms Lacrosse Club Parents and Community Members acknowledge the programâ??s core values and expectations set for the players. Parents support their player in living by these principles on and off the field, and support the Coachesâ?? reinforcement of these principles. Parents echo the core values and principles of a â??Good Teammateâ?? while representing the Palms Lacrosse Club on and around the field. Parents lead by example of these principles for the Players and greater lacrosse community to look up to.

Sideline Etiquette: Palms Lacrosse Club Parents and Community Members acknowledge they represent the Palms Lacrosse club as much as the players/coaches do on the sidelines. Parents/ Community Members cheer on the team, without pushing down opponents. Parents/ Community Members acknowledge that bad calls, bad luck, and seemingly unfair circumstances are all part of the team sport experience, and remain even-keeled for the benefit of the player and team. Parents/ Community Members acknowledge they may be tempted to respond to opponents talk, actions, or culture; however understand that ignoring this behavior is insisted on by the Palms Lacrosse Program, for the benefit of the Players and team.

Expectations from the Program:

Palms Lacrosse Club Directors and Coaches acknowledge the programâ??s core values and expectations, and live by those standards on and off the field. Directors and Coaches lead by example and understand they are the role models of the Programâ??s core values for the Players, Lacrosse community, and Palms community. Directors and Coaches are committed to investing their experience and time into each player, to help him/ her reach their goals. Directors and Coaches will match each playerâ??s effort: what the Player gives the Coach (hard work, passion, coachability, and performance), the Coach will match in their output to the Player - to facilitate growth within the player to new heights.

Sideline Etiquette: Palms Lacrosse Club Coaches acknowledge they represent the Palms Lacrosse club as much as the players/parents do on the Coachesâ?? sidelines. Coaches cheer on the team, without pushing down opponents. Coaches acknowledge that bad calls, bad luck, and seemingly unfair circumstances are all part of the team sport experience, and remain even-keeled for the benefit of the player and team. Coaches acknowledge they may be tempted to respond to opponents talk, actions, or culture; however understand that ignoring this behavior is insisted on by the Palms Lacrosse Program, for the benefit of the Players and team. If there is ever a conflict that canâ??t go ignored, the Coach will escalate this situation to the Program Director and Tournament Director.

Communication:

Palms Lacrosse Clubâ??s main channel of communication is email. All Program and Team-wide communication (updates, announcements, etc) will pass through email. For quick updates, player culture, and team collaboration (carpooling, tournament get-togethers, etc), the Palms Lacrosse Club established GroupMe chat groups. GroupMe chat groups include parents, coaches, and directors for Lower School and Middle School aged teams.

At the High School level, the Palms Lacrosse Club shifts the responsibility of communication to the Player. The High School Captains establish Group Chats for the team, and the Coaches funnel communication to the Captains for the team. This is to foster leadership and responsibility for our high school aged players.

Paths to Resolution:

We understand that challenges may arise. If this happens, both the Program and the Community agrees to follow the below â??Path to Resolutionâ??

On Field Path to Resolution: If a question, challenge, or conflict arises on the field

  1. Player identifies the question, challenge, or conflict

  2. Player first talks to Coach

    1. High School aged Players- Coach: Player conversation

    2. Middle and Lower School Players- Coach: Player + Parent Conversation
      Parent plays a supporting role in facilitating communication, Player drives questions/ challenges.

  3. Coach listens to understand.

  4. 24 Hour Rule: Player, Parent, and Coach takes 24 hours to â??take a deep breathâ??. Coach may consult Directors for feedback at this time.

  5. After 24 hours, Player, Coach, and Parent loop back into a huddle to present resolutions.

  6. If Parent/ Player does not feel their needs have been met: Coach will escalate the conversation to Directors. At this time, communication moves to the Parent and Directors.

Off Field Path to Resolution: If a question, challenge, or conflict arises around off field circumstances

  1. Parent identifies the question, challenge, or conflict

  2. Parent comes to Directors to communicate the question, challenge, or conflict

  3. Directors listen to understand.

  4. 24 Hour Rule: Parent and Directors take 24 hours to â??take a deep breathâ??.

  5. After 24 hours, Directors and Parent loop back into a huddle to present resolutions.

Violation of Agreement Path to Resolution: If a challenge or conflict arises around a player/parent/coach violating the Player Expectations

  1. If a Player Violates the â??Palms Lacrosse Family Agreementâ??, he/she is told by Coaches or Director what he/she did to violate this agreement. Player must acknowledge this misstep. Player is given 3 total â??strikesâ?? before he/she is asked to leave the program. If a player is asked to leave the Program because of a violation of the agreement, the family is not given a refund.

  2. If a Parent or Community Member associated with a Player, violates the â??Palms Lacrosse Family Agreementâ??, he/she is told by Coaches or Director what he/she did to violate this agreement. The Parent or Community Member must acknowledge this misstep. Parent or Community Member is given 3 total â??strikesâ?? before he/she is asked to leave the program. If a Parent or Community Member is asked to leave the Program because of a violation of the agreement, the family is not given a refund.

  3. If a Coach violates the â??Palms Lacrosse Family Agreementâ??, the Parent/ Player is to bring this situation to the Director immediately. The Directors will investigate this matter further, and resolve the situation using the â??3 Strikeâ?? protocol internally.


Unresolved Scenarios

If after following the â??Paths to Resolutionâ?? above, the Parent/Player does not feel the Resolution was successful, the Parent/Player can appeal by communicating to the Directors what they feel could be done further. It is up to the Directors to weight out the potential risks/benefits of this proposed further resolution. If the proposed further resolution does benefit the individual and the overall team/program, the Directors may take the suggestion. If it does not, the Directors will communicate with the Parent/Player as to why this would not help the program/individual. If a Parent/Player decides to leave the program in an active season, there will be no refund given.

Agreement

All Palms Lacrosse participants are required to accept this family agreement. Please ask questions if something is unclear, the above Agreement is intended to align all participants on expectations.


All Palms Players and Family Members are required to live by this family agreement to be apart of Palms Lacrosse club 

COVID-19 Policies & Waiver

Palms Players/ Parents are required to sign the following Communicable Diseases Policy: 

ASSUMPTION OF RISK / WAIVER OF LIABILITY / INDEMNIFICATION AGREEMENT In consideration of being allowed to participate on behalf of Palms Lacrosse athletic program and related events and activities, the undersigned acknowledges, appreciates, and agrees that: 

1. Participation includes possible exposure to and illness from infectious diseases including but not limited to MRSA, influenza, and COVID-19. While particular rules and personal discipline may reduce this risk, the risk of serious illness and death does exist; and, 

2. I KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown, EVEN IF ARISING FROM THE NEGLIGENCE OF THE RELEASES or others, and assume full responsibility for my participation; and,

3. I willingly agree to comply with the stated and customary terms and conditions for participation as regards protection against infectious diseases. If, however, I observe and any unusual or significant hazard during my presence or participation, I will remove myself from participation and bring such to the attention of the nearest official immediately; and, 

4. I, for myself and on behalf of my heirs, assigns, personal representatives and next of kin, 

HEREBY RELEASE AND HOLD HARMLESS Palms Lacrosse Club their officers, officials, agents, and/or employees, other participants, sponsoring agencies, sponsors, advertisers, and if applicable, owners and lessors of premises used to conduct the event (â??RELEASESâ??), WITH RESPECT TO ANY AND ALL ILLNESS, DISABILITY, DEATH, or loss or damage to person or property, WHETHER ARISING FROM THE NEGLIGENCE OF RELEASES OR OTHERWISE, to the fullest extent permitted by law. I HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND SIGN IF FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.

Policy for Players who have come in contact or contracted COVID-19: 

A player who has been in close contact* with someone with COVID-19, or contracts the virus may return to practice when:  

  • He/she receives a negative COVID-19 Test 
  • He/she has quarantined for 14 days. 

We define "close contact" as: a family member or someone the player lives with, a friend who may have been over at the player's house, a person who the player was in contact with, especially indoors, without a mask, or other definitions per the CDC. 

If a player is told to quarantine by a school, Doctor, or regulatory body, the Palms Lacrosse Club supports that policy as our own. 

Policy for Coaches who have come in contact or contracted COVID-19:

A Coach who has been in close contact* with someone with COVID-19, or contracts the virus may return to practice when:

  • He/she receives a negative COVID-19 Test
  • He/she has quarantined for 14 days.

We define "close contact" as: a family member or someone the player lives with, a friend who may have been over at the player's house, a person who the player was in contact with, especially indoors, without a mask, or other definitions per the CDC.

If a player is told to quarantine by a school, Doctor, or regulatory body, the Palms Lacrosse Club supports that policy as our own.

If a Coach contracts COVID-19, the Palms Lacrosse Club will inform the Coach's team and/or others who the Coach recently came in contact with of the diagnoses. The Palms Lacrosse Club will keep the Coach's identity confidential and follow other HIPPA requirements. 

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